FAQ

FAQ

How do I ensure that my spices retain the aroma?

Keep your spices tightly covered and store in a cool, dry place.  Ground spices have a lifespan of 1 year. Store red spices, such as paprika and red pepper in the refrigerator.  Colour and flavor will be retained longer. Store your spices away from heat and sunlight.

How do I enhance the flavor of spices that have dried out?

Bring back the aroma for dried spices by frying in some oil.

What is curry?

This refers to Indian cuisine simmered in a sauce with ingredients such chicken, seafood, lamb, beef, vegetable. The sauce can be prepared with fresh cream, yogurt, coconut milk, tomatoes etc.

Is all Indian food spicy?

No, this depends on the spices used.

Are all the BGC products gluten free?

Yes

Can I cook my curry in a slow cooker?

Yes

Do you have customer service?

Yes, BGC focus is customer centricity. 

Why has my curry sauce split in my Butter Chicken?

Do not use high heat when you add the cream, simmer on low temperature. Dairy based sauce should never boil. 

What’s your return policy?

Due to quality reasons we can not take back products, however if unsatisfied please contact us.

Any Allergies which I need to be aware of?

Only if you cannot take the heat, eating curry which has chillies can have a negative effect on your stomach, therefore BGC masala mix is made to ensure that everyone can use it.

When will my order be dispatched?

All orders received before 10:am will be sent the same day. All orders after 10:00 will be dispatched the next day. Please take our Deliver Policy into consideration.

Do you have any other questions?

Please call us, ping us or send us an email to info@buehner-gourmet-creations.ch